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TCC, LLC, based in Hunt Valley, MD is a dynamic contact center focused on providing superior customer service support and building strategic partnerhsips with our clients. Our clients are world-wide, ever changing and evolving, and always introducing new products and ideas to the markeplace. TCC takes pride in our ability to embrace change and readily […]
February 26, 2020 2:26 pm
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The primary function of a TCC Operational Support Specialist (OSS) is to provide operational support for all Customer Solution Specialist (CSS) on the call center production floor. The OSS will communicate directly with specialists to ensure business objectives are met. Most importantly, the OSS will make sure teams are functioning at optimal levels. Work Schedule: […]
February 26, 2020 2:25 pm